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 FREQUENTLY ASKED QUESTIONS

Q: What insurance plans do you accept? 
A: Dr. Gordon is an out of network provider with ALL insurance companies. As long as you have a PPO plan, we are happy to file your claims for you as a courtesy, however it's important to know that your benefits may be different. We encourage all of our patients to check with their insurance to see what your out of network benefits are before scheduling. We are happy to answer any questions you may have about this.

Q: What kind of payment options do you offer?
A: While we do not offer any payment plans for treatment, we do understand that everyone's situation is different and are happy to discuss any financial concerns with you. We also accept CareCredit, which allows you to make interest free payments for up to 12 months. Click here to apply. 

Q: How often do you require x-rays? 
A: Our office policy requires cavity detecting x-rays to be taken once every 12 months. We also take panoramic x-rays, which captures the entire mouth in a single image, including the teeth, upper and lower jaws, surrounding structures and tissues. We like to take this x-rays once every 5-7 years.

Q: Do you offer sedation? 
A: Yes, we do offer a few different sedation options for our established patients, as well as the N20 or "laughing gas" for our patients that may be a little more anxious.

Q: It's been a long time since I've visited the dentist. What do I need to do? 
A: Give us a call! For patients that haven't seen the dentist in 2+ years, we recommend coming in for a comprehensive exam with Dr. Gordon first. At this visit we will take all necessary x-rays and determine what type of cleaning would be most beneficial for your health. We will also determine if any other treatment (fillings, sealants, crowns, etc etc) are necessary. Our goal is to make you feel comfortable and get you back on track.

Q: What type of whitening options do you offer? 
A: We offer a couple different options for whitening. Our most popular option is our our take home whitening trays. This includes coming in for a set of impressions, from there one of our assistants will make your whitening trays that can be picked up a few days later. This allows you to whiten at home at your own pace. All you have to do is purchase bleach refills! Another option that we offer is our in office whitening. This is about an hour and a half appointment that gets you to the whitest point possible in that elotted time. This includes the take home trays for you to maintain your color at home. This is a popular option for our patients that have a special event coming up and don't have the time to whiten at home. Give us a call to discuss pricing options!

 

 

 


 

300 West Ave Ste 1312
Austin, TX 78701
(512) 708-8900